Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

With an eye on streamlining processes and instituting formal procedures, small businesses can develop policy and procedure manuals to fit their needs. Policy and procedure manuals serve a much larger ...

Standard operating procedures, widely referred to as SOPs, give employees valuable information on how to conduct various tasks and procedures. In a call center setting, SOPs define everything from ...

The hexagon describing the six basic functions of equipment management has gained quite a following in the industry since it was introduced several years ago. It’s been used to show how management has ...

When not-for-profit leaders consider updating their policies and procedures manuals, it may seem that the reasons for delaying the project outnumber the pages in the document. Making changes to the ...