The agencies that may feel they don't have the time to fully implement digital transformation are the very ones that stand the most to gain. Federal digital transformation initiatives have been going ...

Enterprises don’t fail at transformation — they fail at learning. Only those who engineer continuous, semantic adaptability will survive the next wave.

This article presents a descriptive review of a team-based care transformation model in a large primary care network, including core staffing, process improvement, and extended care teams. Allegheny ...

Regional Medical Center is shifting its proposed redesign of pediatric services into the Agency of Human Services’ new ...

Digital transformation—a process that has been underway for years—received a major boost as a result of the global pandemic. Companies that had already transformed and digitalized their processes ...

There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

It’s been 30 years since Tom Cruise's “Maverick” battled his fellow fighter pilot “Iceman” to be Top Gun. They engaged in a classic struggle that had first one then the other gain the edge. In much ...

There is a much-quoted statistic, by the likes of McKinsey and BCG, that 70% of digital transformations fail. However, given that about $2.3Tn is still ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

Spurred by the recession, CIOs have sharpened their focus on processes, as companies strive for greater efficiency, better operations, a more compelling customer experience, and transformed business ...