Not sure which Tripadvisor reviews to trust? Here's how to spot fake posts, read real traveler feedback and make better ...

Hotels across America and the world have to be high on the list of businesses that get the most complaints. This is most likely because there's so much to complain about − from parking to how the bed ...

When a hotel stay doesn't meet your expectations, you may be inclined to slam the property on social media or write a bad review online, but that shouldn't be your first move. "The guest has a lot of ...

WSJ travel columnist Dawn Gilbertson on Wednesday wrote about the litany of complaints she has received in recent weeks about U.S. hotels Readers have found that prices have risen, but services have ...

THESE could be the most outrageous and completely bizarre hotel complaints ever. You’ll be shocked at the diva-like demands made by these travellers. Travel search engine Skyscanner quizzed 400 ...

The Massachusetts Commission Against Discrimination has initiated a complaint against the Liberty Hotel in Boston where a woman was allegedly accused of being a man and forcibly removed from a women’s ...

Nine months after historic floods displaced thousands of San Diegans, county supervisors could decide Tuesday whether to delve into concerns victims raised about the contractor that managed its ...